Director - Information Technology - Harvey County

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POSITION SUMMARY
This position is responsible for the overall administrative oversight, visioning, leadership, planning, coordinating and control of the development of technical strategy for the present and future management of the County’s information technology needs. Manages policy development, budgeting, procurement of technology assets and services, and serves as staff advisor to County Council and the County Administrator on information technology matters.

ESSENTIAL FUNCTIONS
The following duties are normal for this position. However, they are not to be construed as exclusive or all–inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned.

Responsible for fostering a culture of innovation; provides technology leadership in the delivery of superior services to County residents and businesses.
Serves as the chief advisor on information technology, including new hardware, Countywide software applications, and security matters.
Defines and implements the goals and objectives for department operations.
Develops, recommends, and implements annual departmental budget; forecasts necessary funding for equipment, material and supplies. Monitors budget throughout the year.
Identifies short and long-range equipment investments to maintain service levels; researches and analyzes technology needs, trends and resources and makes recommendations.
Prepares requests for proposals and bid specifications for information technologies solutions; reviews and purchases technical equipment and related items.
Prepares and recommends the information technology capital budget, develops annual and multi-year work plans and strategies to meet business needs; develops and directs the implementation of goals, objectives, policies, procedures and work standards to ensure success.
Coordinates with managed service provider (MSP) the security and reliability of IT systems, including decisions regarding methods for securing systems and what types of equipment/software are required to assure optimum reliability and security.
Coordinates with the MSP for the design and implementation of complex new IT systems and technology, including determining the combination of technology that will most effectively deliver the solution desired. Recommends suggested course of action.
Monitors the health and security of IT systems. Recommends changes or enhancements.
Ensures MSP Maintains network systems with daily updates, works closely with computer consultant.
Ensures MSP Completes system backup, troubleshoots, and ensures daily operation.
Ensures data security compliance with Federal, State and local laws, regulations and ordinances.
Ensures implementation of rulings, legislation, statutes, County and department policies and procedures.
Represents the County/department in meetings with vendors, elected officials and other departments to plan and develop technology solutions and to resolve escalated issues.
Reports as needed to the County Administrator on operations and services.
Researches, recommends, develops and implements policy and procedures for program effectiveness.
Ensures enforcement of State laws, local ordinances, and other regulations pertaining to emergency management operations.
Conducts research and prepares reports of proposed solutions or recommended courses of action, if requested.
Exercises vision and creativity in approaches to planning, coordination, and problem solving.
Other duties as assigned.

MINIMUM REQUIRED QUALIFICATIONS
Associate's degree from an accredited college in Computer Science or related field and four (4) years of related experience. Bachelor’s degree preferred.
Must possess a valid driver’s license.

SUPERVISORY RELATIONSHIPS
Works under general supervision of the County Administrator. The Director is allowed leeway for exercising independent, professional judgment. Ensures coordination of objectives and priorities of the department. Works under the guidelines of various Federal and State governmental regulations as well as under the County’s policies, procedures, municipal code, ordinances and various other regulations.

KNOWLEDGE, SKILLS AND ABILITIES
Extensive knowledge of principles, practices, procedures, and methodologies of Information Systems analysis, design, operation, and maintenance.
Maintains current functional knowledge of departmental processes and specialized software applications in use by the County in relation to operational needs.
Knowledge of privacy compliance requirements as it pertains to technologies and data storage.
Knowledge of the developments and trends in the field.
Knowledge of administrative policies and procedures of the County.
Knowledge of current office practices and procedures consistent for this position.
Knowledge of computer software consistent for this position.
Knowledge of management and supervisory principles and practices, including program planning, budgeting, direction, coordination, and evaluation.
Knowledge of management and supervisory practices and principles, including the ability to make final employment recommendations, preparing performance evaluations, managing time-off, and maintaining personnel records.
Knowledge of principles and practices of budgeting, fiscal management, project management principles and techniques.
Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
Skill in researching and understanding complex written materials.
Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives, and recommending methods, procedures, and techniques for resolution of issues.
Ability to conduct vulnerability and threat assessments related to chemical or biological attacks.
Ability to develop, carry out and evaluate emergency preparedness and response plans.
Ability to adapt and take control of situations, dictating subordinate activities in a responsible manner.
Ability to instruct and train in methods and procedures.
Ability to organize, assign, and modify the work assignment of others, and (re)-establish priorities to meet deadlines.
Ability to establish and maintain accurate records of assigned activities and operations.
Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
Ability to perform detailed work accurately and independently in compliance with stringent time limits with minimal direction and supervision.
Ability to think quickly, maintain self-control, and adapt to stressful situations.
Ability to perform mathematical calculations required of this position.
Ability to communicate clearly, concisely and effectively in English in both written and verbal form.
Ability to prepare and maintain accurate and concise records and reports.
Ability to analyze facts and to exercise sound judgment in arriving at conclusions.
Ability to apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations.
Ability to handle sensitive interpersonal situations calmly and tactfully.
Ability to maintain professionalism at all times.
Ability to maintain effective working relationships with individuals within and outside the organization.
Ability to maintain confidentiality and discretion regarding business-related files, reports and conversations, within the provision of Freedom of Information Act and other applicable State and Federal statutes and regulations.
Ability to work the allocated hours of the position and respond after hours as needed.

PHYSICAL AND WORK ENVIRONMENT
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee’s supervisor.

Essential Physical Functions of the position are provided in the Functional Job Analysis Attachment.
Ability to observe details at close range.
Communication is required for expressing or exchanging ideas so others understand.
Work has no exposure to adverse environmental conditions.
Work is generally in a moderately noisy office setting.

Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Applicants have rights under Federal Employment Laws. Please find more information under the following links:

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf