Information Technology Assistant - City of Park City
Park City, KS
Park City is growing, come and grow with us where the future is bright!
Are you ready to work for a vibrant community that is experiencing tremendous growth? We are offering a $3000 sign-on bonus, exceptional benefits and we’ve just revamped our pay scale to attract the finest professionals to come and join our team!
The City of Park City is adding an Information Technology Assistant and we are looking for the right person to join our IT Department. This person will be responsible to install, maintain, test and repair computer systems and networks, provide technical support and resolve problems of a moderately complex nature.
The successful candidate will be able to demonstrate the knowledge and experience of working with Microsoft Windows based workstations and servers and a wide range of computer systems software and hardware. This employee should possess strong interpersonal and communication skills, records maintenance skills and have the ability to provide direction and technical support to others.
Must be able to pass a drug screen, background check, and testing at the Workforce Center. A valid Kansas driver’s license is required.
Two years of similar or related experience is preferred.
A high school diploma or GED is required. Some technical training or college is preferred. An employee in this position must be willing to attend additional training as available for network access and to maintain a currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
The Information Technology Assistant offers a rewarding career with a competitive salary, pay range of $21.00 – $32.00 per hour, and an excellent benefits package, to include:
o Health insurance where the City pays 100% of the premium
o City funded Health Reimbursement Account to offset insurance deductible, coinsurance, and copays
o Dental, Vision, Flexible Spending Account, LegalShield, AFLAC, 3-1 Supplemental, Short-term Disability, Life Insurance, Pet Insurance
o KPERS Retirement and KPERS 457 Deferred Compensation
o Vacation, Sick Leave and 11 paid Holidays
o Training Opportunities and $2,500 annual College Tuition Reimbursement
o On-site fitness facility
o Discounted membership to YMCA or $240 yearly fitness club membership reimbursemento Employee Assistance Program to provide counseling and education to employees and their families.
INFORMATION TECHNOLOGY ASSISTANT - Job Description
City of Park City POLICE DEPARTMENT
Under the direct supervision of the Information Technology Manager, the Information Technology Assistant installs, maintains, tests and repairs computer systems and networks. Utilizes intermediate technical knowledge to implement and support I.T. initiatives. Provides technical support and resolves problems of a moderately complex nature. May assist users and/or departments in implementing requests or proposals.
· Performs general problem solving and assistance on diverse software applications and hardware systems for department users.
· Provides individual and/or group instruction and trains staff on new or updated technologies.
· Performs varied technical assistance and maintenance duties; maintains and updates records management systems; documents projects; writes and maintains user instructions.
· Coordinates, maintains, and inputs applicable records such as, but not limited to, network users, security, and tracking inventory levels of equipment and materials.
· May input and reconcile billing information from record keeping system.
· Performs moderately advanced technological systems support, maintenance, and testing for proper upkeep of systems; may troubleshoot and resolve moderately complex system hardware, software, and network failures and conflicts.
- Participates in the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
- Participates in research and development initiatives and provides assistance in the implementation of new technologies.
- Serves as a primary project member on technology projects with moderate scope and impact; may provide guidance and integration of other staff work. May participate in technology projects with large scope and broad organizational impact.
- Performs the installation, configuration and maintenance of computers, workstations and other related equipment and devices.
- Performs miscellaneous job-related duties as assigned.
Experience: Two years of similar or related experience is preferred. Employee is expected to have acquired the necessary information and skills to perform the job reasonably well within twelve months of employment.
Education: A high school diploma or GED or equivalent is required. Some technical training or some college credit is preferred. An employee in this position must be willing to attend additional training as available for network access. Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
· Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
· Knowledge of Microsoft Windows-based workstations and servers. Ability to perform preventive maintenance on systems software, applications, hardware, networking, and communications. Knowledge of current technological developments and trends in area of expertise.
· Records maintenance skills.
· Ability to provide functional direction to other technical support staff or employees.
· Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
· Ability to determine computer problems and to coordinate hardware, software, and/or network solutions.
· Ability to analyze and resolve computer problems.
· Ability to communicate technical guidance and instruction to users on the use of PC and/or mainframe applications and systems.
Problem Solving: Problem solving is a factor in this position. This employee encounters problems with network systems, software applications, hardware and vendors. The employee works together with the Information Technology Manager to resolve issues.
Decision Making: Some independent decision making is involved in this position. This employee makes decisions about resolving problems, implementing solutions and performing daily duties in the most efficient manner.
Supervision: This position is directly supervised by the Information Technology Manager but will at times be subject to supervision from the Chief of Police.
Financial Accountability: This employee is responsible for department equipment and resources and is required to be able to be bonded.
Personal Relations: Daily contact with the general public, co-workers and supervisory personnel and the organization's governing body is expected.
Working Conditions: Adverse working conditions existing within this position are minimal, however there will be times the position will be expected to be exposed to crime evidence (videos and or images etc.) that could be disturbing. Occasional work in outdoor weather is possible.
Physical Requirements: Physical activity associated with working in an office setting is required to perform the daily duties of this position. Must be capable of working around and under office furniture. Occasional physical work may be required for installing cabling, wiring and hardware.
Background Check: Successful candidates will be subject to a criminal background check prior to starting work. The employee must be able to pass a background check that meets security requirements for access to the Kansas Criminal Justice Information Systems (KCJIS).
The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to successfully perform the job.